What is your shipping cost?

We use a shipping scale which is as follows:

How long does your shipping take?

We pride ourselves in our super fast shipping and do everything we can to get your order from our warehouse to your home as soon as possible. Most orders placed by 1pm PST will ship that same day (except on the weekend of course). Occasionally circumstances arrive where there is a delay in shipping and we do our very best to notify you by email.

Do you ship internationally?

No, sorry at this time we do not.

Do you ship to Alaska and Hawaii?

Yes we do, but at different rates. Please email us for a shipping quote before ordering.

Do you offer expedited shipping?

No we appologize but we do not offer expedited shipping.

What carriers do you use for shipping?

We ship everything either USPS Priority or UPS Ground depending on the weight of the package.

Do you charge sales tax?

That’s one of the benefits of online shopping is there is no sales with only the exception of if you are in our home state, Nevada.

Where are you located?

Our Mutt headquarters are in beautiful Reno, Nevada.

I'm having trouble logging in, what do I do?

You may not have an account or have forgotten your password. Make sure you are signed up with us. If you are sure you are, press "I forgot my password" on the login page and follow the instructions.

Do I have to have an account to order?

Absolutley not! From the cart, press checkout, then press the "Place Order Without Account" button.